Didn't received won't refund

Hit Reviews - hit.co.uk
★★★★★
4.7
95.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Dlelliott76's review of Hit Reviews - hit.co.uk

“Didn't received won't refund ”

★☆☆☆☆

written by Dlelliott76 on 16/01/2024

I ordered a game for my son for Christmas and even after waiting two weeks and then having to buy the digital version so he wasn't disappointed Christmas morning, still no game or refund. Claimed had been pushed through my letter box when it's not big enough to take packed without damaged the packaging? Told me I was being absent minded by not looking for it properly and was I sure I hadn't picked it up by mistake. I paid nearly £60 for the physical game to them have to spend an additional £50 on the digital version- wouldn't even take my name or order number when I called up.

  • Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Value For Money

Was this review helpful? 0 0