Failed to refund an item never collected from store

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TopShop www.topshop.co.uk
★★☆☆☆
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Flores1972's review of TopShop www.topshop.co.uk

“Failed to refund an item never collected from store”

★☆☆☆☆

written by Flores1972 on 17/05/2014

Despite trying to contact customer services for over 10 days I just keep recieving anautomated response to say they will respond to my query within 48 hrs.

The have had my returned item (never collected) for over 8 weeks and have not refunded my account.

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