Appalling customer service!!

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★★★★☆
4.2
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Guest's review of Pls Mum Ltd - www.plsmum.com

“Appalling customer service!!”

★☆☆☆☆

written by on 12/08/2013

My order arrived promptly - but was completely the wrong colour! No response to email so had to pay for return even though it was their error. The correct colour then arrived - 2 pairs of socks missing even though invoice clearly stated I had paid for 6 pairs.
I have emailed 3 times and rang the helpline which is never answered! No response to email despite the recorded message saying that problems would be dealt with within 24 hours.
Will not use this company again and will make sure that no one I know does either!

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