Purchased a pair of expensive LED H7 with a two year warranty. 12 months later bulbs failed. Been contacting company ever since via email to get replacement bulbs. And out of about 10 emails they have responded to one saying they need serial number of bulbs. Removed bulbs from car supplied pictures of fault and company never sorted out. That was about 6 months and actually I send a random email chasing from time to time and get no response!!! DO NOT USE. THEY WILL GLADLY TAKE YOUR MONEY AND PROVIDE NO CUSTOMER SERVICE!!!

As per the review below I also purchased some LEDs from Horizon for my BMW. When they arrived they were the wrong model (listed as my model) so I contacted them and they were happy to replace them with another item which I had to pay another £23.65 for- which arrived late despite paying extra for express delivery. When opened these were faulty and STILL did not fit correctly! They responded to my claim to return the items, accepted my delivery and have since failed to issue me a refund and the person I dealt with in ‘customer services’ has failed to reply to any communication through email and WhatsApp! I WOULD RECOMMEND YOU DO NOT USE THIS COMPANY

Horizon took over £80 from me for 2 LED bulbs which initially didnt fit my vehicle, so I sent them back as requested. Alternatives arrived and which did fit my car but once fitted were totally different colour temperatures. Both times bulbs were returned at my own postage expense - the second time for a refund, but all emails have been ignored to date and now i have neither the bulbs or the £80 refund. I have previously ordered from powerbulbs and found them to be much more helpful. Horizon have done nothing to help me apart from take my money. Avoid at all costs.

I ordered some LEDs for my Mercedes and they didn't arrive, after numerous emails and text messages I've had no response from this company and they have failed to acknowledge any correspondence.  Buyer beware, avoid this company at all cost.

Order parts of the website - Paid for 48 hr delivery. Received notice 4 days later said parts were not in stock. Would not honor the discount applied to the order when parts came back in stock (Even though website allowed me to order) Still waiting for refund .... Have disputed transaction with CC company. Avoid at all cost - Fraudulent company

Avoid at all costs. I stipulated the exact model of vehicle, year/type, and they send out a product that does not fit. There is absolutely no way the LED angel eye replacement assemblies would ever fit into my E89 Z4 BMW - but these jokers don't give a dam about that. Just send any old tosh out and hope they are happy! When I initially connected them up, to see if they would throw up any canbus errors, one of them didn't even work! Through method of elimination, found out one of the ballasts is faulty. I have come to the conclusion my car deserves better than this cheap rubbish being plugged into it. I have thrown it in the bin - bloody rubbish! What they sent me out didn't bare any similarity to the pictures on their website. !!!!!!! ? The only one reasonable thing I can say is, the carriage via DPD was quick. Not happy - you have been warned!

Please don't use this 'Company'. They will only add your review to their website if it is favourable. I have submitted my review twice now and its still not showing. I have tried to contact them and had no reply, maybe if they read this I may have more luck. I had to wait for about 2 months for the bulbs to arrive. At the time I ordered there was no mention of lack of stock. I was contacted and asked if I was ok to wait, I agreed to this. This was annoying but there you go. I find it difficult to leave a negative review but they leave no choice. Here is my review they won't post. Philips Luxeon 4000 Lumens LED H7 Headlight kit £139.95 (Current website price) Dissapointed! These have to be the most expensive upgrade bulbs on the market and they just don't perform. This is the second review I gave submitted for the Philips H7 Luxeon. The first never actually made it to the reviews page, probably because I didn't rate the bulbs highly and Horizon LED's neglected to post it. I received these bulbs and yep they look like a quality component but the light output is less than a Phillips H7 Xtreme Vision Plus (Which can be bought for around £20). I have a photo for comparison of the two bulbs. If Horizon let me post it I will. Don't waste your money. And don't use this company!

No goods, no refund, no customer service. Accused DPD of losing consignment, even though DPD have no record of any collection on this date. Paid extra for 2-3 day express delivery, so defrauded of that money also. The director listed by Company's House was contacted on his home number ( there is no number listed for the business) and denied all knowledge of this company! I cannot understand how a limited company is allowed to trade in this manner. DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES!

Returned so called Canbus compatible bulbs for my Mercedes which didn't work. Refund never given. Poor communications and customer service. There are plenty of good companies out there selling LED's, avoid this one!

I'm quite impressed by how bad this lot (apparantly 1 person) is. No response to emails, or deliberate obfiscation and time wasting. You will never ever get your money back if anything isn't right. Please please save yourself a lot of stress and trouble and avoid this lot like the plague

Ordered some stuff from these people,paid for it, never received it, contacted them , automated reply, issue still not addressed by a uman being in a week. TERRIBLE

Poor service will not respond to emails or send replacement bulbs. AVOID

A real shame as the product is great. Would not fit my car. Issues started before delivery. Site said stock, and 1 - 2 day delivery. Week later no goods. Chased to be told that no stock, and they said it was on site.... Finally arrived after a month. But did not fit. emailed to say wanted to return. Which should be simply under UK consumer law... 14 days to return as not face to face purchase. Nope this lot do not seem to understand this. Want 3 emails saying goods are as supplied. Then take 11 days to refund and even then not the full amount...

Please find attached some images from my recent light upgrade on my Nissan navara D40. I would be happy to recommend these lights and this company to anyone looking to vastly increase the quality of their headlights. The fitting time was about 10 minutes per bulb and even though I'd never done anything like this before , other than changing a bulb for the same type, I found the whole procedure very simple with amazing results. I was kept informed about my parcel delivery from start to finish and the bulbs are very well packaged. To reiterate if your looking for high quality led bulbs for your car you won't go wrong using the products from these guys. I'm a very happy customer.

Bought LED bulbs for my 2010 E90, excellent customer service, well packaged and delivered next day with DPD when I did not even pay for it - even got some Xmas chocolates too! Great and 5 stars overall, going to do my fogs next. Cant understand all the negativity but the again this review centre can also be used by competitors to damage another brand! A shame but it happens, just have a look at the reviews on their website of the actual products. Says it all...

I bought 4 led bulbs for my Nissan navara they arrived extremely well packaged and very quickly even with the Christmas break. The quality of theses bulbs is really high and the difference in night vision is unbelievable. They were really simple to fit taking about 10 minutes per bulb. I can't understand why there are so many negative comments on this company and it's customer service in my personal experience it's been perfect with no issues at all and a great product and great service. I would recommend horizon led to anyone. 

Avoid these turds at all cost they don't deliver, fortunately I'm not into these turds for much and I feel for the innocent folk that these asswipes have taken larger sums of money from. This one is for your attention Reviewcentre, one star is too much for the likes of these gits, it grinds at me having to give even one star just to be able to type on here, you should change your ways and allow a system where NO STARS need be given, I for one would feel alot better not having to award even one star, beings such as these don't deserve anything at all.