written by tommyliedl on 01/10/2012
I wanted some advice about the wheels i was looking at. The live chat went through in less than 30 seconds and the operator, Ethan, was more than helpful and polite. He answered all my questions and even gave me the option of picking the goods up from the depot myself to save on postage. Will be back to buy my wheels before long, and highly recommend these guys to everyone. Great service people.
written by on 14/08/2012
Online transaction went well , Ethan answered all my queries and kept me posted throughout the transactions.
written by MickDundee on 04/08/2012
To the team at Alloy Wheel World and especially Ethan, I scoured the internet for a good alloy wheel company and finally decided on this company. As I am based in Hong Kong, this was no easy feet especially finding a reputable and reliable business to deal with. I sent an email and was promptly answered by Ethan. As I could not order through their online channel to ship to Hong Kong, I enquired and arranged to pay via paypal. Ethan then sent me an invoice the next day whilst at the same time confirming receipt of payment. From there, daily emails gave me much comfort and within two weeks I received the rims needed - 17" AEZ Wave rims. The size was difficult to find, but Ethan managed all that. The box was water damaged but none of this was due to alloy wheel world but rather tranportaion problems. In any case it was covered by insurance and the actual rims were in perfect brand new condition once I opened the box. Could not have asked for more. Communication was good, getting the right product was key, price was right and the cream on top was receiving them promptly. I could not recommend you guys more... Thanks again and I will spread the good word about you here. Definitely trust alloy wheel world and recommend anyone to go through you guys at first instance.
written by RayJC on 25/05/2012
Alloy wheel world were one of the companies on my list to talk to re rims for my transporter T5. Ethan was very upfront about the pitfalls of putting non van rated rims on my transporter, including telling me I should contact my insuarance company prior to purchase to confirm that the rim selected (not van rated) would not invalidate my insurance (it would have been so easy for him to take the order), unfortunatley my insurance company were not happy with non van rated rims. Subsequently I found a rim from Autec which was van rated and Alloy wheel world had just taken on the line. Ethan was able to confirm that this rim was van rated and came with a TUV certificate didn't need spigot rings and could use VW oem bolts. Order was placed with delayed delivery date due to being holiday straight after placing order. Delivery arrived on time as promised, packed well and very good quality. Congrats to Ethan and his team for a fantastic profesional service would recommend Alloy Wheel world to anyone looking for retrofit alloy rims.
written by on 12/03/2012
Thanks to ethan and all concerned at alloy wheel world, fantastic service, my team dynamics monza R wheels were delivered fast,perfect fit and look stunning on my car,thanks lads. i would have no hesitation in recommending Alloy Wheel World to anyone
written by on 01/03/2012
ordered a set of team dynamic monza r wheels for my suzuki sx4 was quoted over a week for delivery got them in 2 days brilliant. was told to use my origional nuts but that didn't work got in contact with ehtan and i cant thank him enough with the amount of help and time he put into sorting out my wheel nut problem. i cant express how easy ethan made everything top bloke cant fault him thanks again matt rufus
written by MampsT on 09/02/2012
Ordered set of dotz muguellos 18" for my bmw 330i with falken tyres. I Was Advised by Ethan, Who was a great help, He gave me a estimated delivery time after confirming with company. once I paid for goods and considering the alloys came from germany they were with me withing 5 working days! which was amazing i was more than pleased. You Can definatly trust this company and staff as they are more than willing to help and advise you, if your unsure. Great Company!Will definatly come back. Thanks so much Guys!
written by Vecio88C on 11/11/2011
It really took a long time before I found the right good-looking set of rims for my little Micra... When I saw the Inovit wheels firstly I was surprised by its price, really reasonable for me (I study at the university), but most of all from its racing and plain design. So I entered in contact with the seller, one of the few that were selling these wheels. The shop answered a little bit late to my request, but I really was satisfied about the service, really friendly and at hand! Then in 2-3 deays I decided the colour and I payed the rims and the seller put in the boxes also the spigot rims and the bolts... They arrived in just 5 working days from the sending date (monday to friday) and I've got them now on my car! They look simply astonishing in white! I think I made the right choice!! Also, the expedition time was very very fast for 4 packages travelling from UK to Italy with the courier. Thanks a lot!! Tommaso
written by Wrenix on 28/09/2011
While searching the internet for upgrade wheels for my 2011 Volkswagen Golf GTD, I happened across the Oxigin branded products and in particular the Oxigin Sparrow design with colored inserts. While extending that search, I was attracted to the Alloy Wheel World website with its great range of wheels and good pricing Upon emailing Alloy Wheel World with an appropriate enquiry, I was very pleased to receive a prompt and helpful response from Paul Harrop. Paul assisted with finalisation of all details and arranged the shipping to me in Australia. The process was very satisfying with excellent communication, follow-up, and delivery Unfortunately, one of the four rims sustained damage in transit, but Paul was quickly able to arrange supply of a replacement rim without fuss or delay and importantly at no cost to me. Unbelievably that rim also sustained damage in transit but I had it repaired locally to save further delay and costs which no doubt would be unrecoverable from the carriers The transaction, apart from the in transit damage, was handled with total professionalism by Paul and Alloy Wheel World and was well supported by Oxigin in Germany. The in transit damage caused by the international carriers between UK and Australia tends to dampen the overall satisfaction The International Freight Industry needs to address its care and handling procedures as the carriers in this instance certainly degraded its workers
written by boeda on 23/09/2011
Great wheels, great price, good service and delivery. The respondstime on any question is fast. Good website with lots of wheels.
written by Joefrey on 19/09/2011
I found them while looking on the internet and I am very happy. I asked them for information about a wheel and I had a reply in less than one hour. Finally, I choose another model and they were at home in 4 days, and it is an overseas shipping ! The wheels are perfect, they were very well packed and the price is the best. I had a problem with the bolts because they sent me the wrong ones. Again, an email and the same day I received a response telling me that the corrects bolts were already shipped to me. They arrived at home in 3 days ! So, what can I say more about Alloy wheel World... Nothing ! They are the best and I will recommend them to all the people I know that are looking for wheels! The best service I've ever had ! ! !
written by alivan on 13/09/2011
Really nice company to deal with and very helpful. My wheels arrived the next day as said. Good packaging, great wheels and a really good price, the best price I could find after a lot of looking. I would recommend this company to my friends and would not hesitate to buy from them again. A big thanks to Paul for all of his help.
written by Welchy85 on 12/09/2011
Everything about dealing with Alloy Wheel World was friendly and efficient. They were very helpful over email and phone, advising me in key areas and once ordered on the Wednesday i was fitting them by Friday. Highly recommend to any one looking for new alloys and tyres. Plus amazing value!
written by adriangroom on 09/09/2011
Enquired about a few different sets of wheels from different companies and Alloy Wheel World were always the most pleasant, helpful and informative. Settled on a set of Alutec Shark 7.5J x 17 which they had to get in from Germany and ship on to me in Jersey, which they did without delay and within the timescale promised. Top notch service (special thanks to Paul), great product - the wheels are superb quality look absolutely excellent on the car, very realistically priced and superb delivery (on time, goods well packed and all accessories required included). Can always be a (slight) worry when you're buying over the internet as it can be very impersonal, but not with Alloy Wheel World. Will buy from them again and not hesitate to recommend them. 5+ stars and thanks to all concerned in making it a pleasurable way for me to spend my hard earned cash!
written by Rebecca123 on 17/08/2011
Bought wheels from these guys on a tuesday next day 9am I had a parcel with my brand new wheels. Soooo quick and great product! Cannot thank you enough will reccomend you too all my friends and family. You all knew your stuff and answered all my questions. Once again big thank you! 5/5 p.s ill send in,a photo soon!
Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.
We will email you when the question is on the site
Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.
We will email your when your answer is on the site
As rated by our community of reviewers