Pretty much flawless

4.5 / 5
89% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

mfern's review of Cycle Gear UKBikes Depot -


“Pretty much flawless”

Written on: 01/08/2013 by mfern (1 review written)

I recently purchased a Genesis Equilibrium from these guys. The reason I have rated them so highly is as follows:

1. Price: it was well over £200 cheaper than other retailers due to their promotion. What's not to love?
2. Service: the website was easy to use and I was kept well notified of the status of my order throughout. They said it would be dispatched within 2 business days. It was. They said it would be delivered the next day by courier. It was. Can't argue with that.
3. Delivery cost: it was free. Enough said.
4. Packaging: well packaged and all parts securely fastened for transit.
5. Bike build: the bike came mostly assembled and it was well built. Yeah, I had to attach a few parts like the handlebars and seat but I would have adjusted those anyway to suit my needs. Who keeps a bike exactly as it comes from the shop? Small price to pay anyway to ensure the buy is kept safe during delivery and the build remains good in that time.
6. Did I mention they were over £200 cheaper than their rivals....

All in all a great experience. Well done. Will use these folks again.

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