Rips people off

2.2 / 5
32% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Hoffman95's review of ASOS -


“Rips people off”

Written on: 28/05/2014 by Hoffman95 (1 review written)

Asos send emails that are pathetic attempts to engrain a shopping addiction in any potential customer. They prey on students using bright colors in emails in attempt to lure them in when they are tired and crave a bargain. Not only do they send out copious amounts of emails, they also do everything they can to get you to spend money in devious ways.

I have had 3 terrible orders (I know, stupid- so learn from my mistake!) every time thinking it would get better, but not only is their sizing off, they are impossible to get hold of for a return or exchange (They go out of their way to send international customers bad quality/ faulty goods because they know the process of exchange/ return is too tiresome for them to even bother).

  • 195

    Goods purchased & cost

  • Up to a week late


  • Customer Service

  • Quality of website

  • Value For Money's Comment

Written on: 28/05/2014

Hey, really sorry to hear you've had a bad experience with your orders. We send the same items to our international customers as we do our UK customers, and we have free international returns if there's a fault with any item which will hopefully put your mind at rest a little. If you want to contact us about the previous order's you've made, you can get in touch though our Help & Contact page on the website, send us a DM via Twitter or a private message through Facebook and we can look into any issues for you. ASOS Gayle

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