Not happy

2.2 / 5
32% of users recommend this
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Tishtash09's review of ASOS -


“Not happy”

Written on: 30/01/2014 by Tishtash09 (1 review written)

I would like some to get back to me I ordered two things several days ago, I got an email about 5 pm today saying that one of the items is out of stock and I should get a refund With in the next ten days. 1. If an item is out of stock I shouldn't realistically be allowed to purchase it! 2. Why don't I have the option just to get another tshirt instead of and automatic refund ?
Total lack of disrespect for your customers who are keeping your business going!

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  • Value For Money's Response to Tishtash09's Review

Written on: 31/01/2014

Hey, So sorry to hear one of your items was out of stock. As standard we then issue a refund, so you can chose something else and re order if you like. If you've got any other questions send us an email or message on twitter or facebook. ASOS Laura

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