eGlobaL Digital Store - www.eglobaldigitalstore.co.uk

Was expecting .co.uk with a union flag in their logo to be a UK company. When invoice arrived it was clear they are in Hong Kong, which concerned me. When I then proceeded to read reviews I was alarmed to see how many negative feedback had been received.

Thankfully paid via paypal and was able to request an refund before item had shipped. Took 5 days to be returned.

Had I paid via cc it would have caused me substantial worry. Regardless of the outcome.

Bought the item on black Friday and so of course I now have to pay full price for a similar item, not in a black Friday sale... from a UK source (which I had presumed I did anyway).

Negatives:

Bought a Sony phone 10 months ago, item did not work and I sent it back after a couple of weeks. Still no replacement issued by Eglobal despite at least 30 emails saying it is being dealt with.

Do not use this supplier "EVER", money and time chasing wasted.

Positives:

None whatsoever

Brought a watch, without knowing about the poor review about eGlobal. If I knew I probably would'nt went for it. However placing the order was easy, had a confirmation from them by email a day later, which tells you about the parcel being despatched. The package arrived with 7 working days - which was fantastic! No complaint...Maybe I am the lucky one

I bought a Canon compact camera from eglobal, which I have to say arrived in the advertised time slot. However, the charger was made for the US market and thus requires a three-pin US to UK adaptor. It is eglobal's policy to send the necessary adaptor in a separate package to the camera. Sadly, in my case they by mistake sent a Mains Power Lead. Trying to get them to acknowledge and correct this error has proved fruitless - they are now ignoring my emails. If all goes well you are lucky; however if there is a problem, I wish you luck!

Ordered a Garmin Forerunner that arrived in under a week to the UK. Highly recommended company. Don't believe all the negative feedback. Well packaged and excellent communication from the company throughout. £50 cheaper than the UK! What else do i need to say

I ordered on 11/11/2016. I used before with no problems. I have heard nothing this time regarding delivery. No response to enquiries regarding delivery. No response to cancellation request. Terrible! A complete nightmare.

Having bought a smart watch from EGlobal Central because it was slightly cheaper than elsewhere, I was not put off by the week it took to reach me.

However when the straps on the watch broke about a month later (a known fault in older versions of the product), EGlobal refused to replace the straps. I found it particularly poor that they denied the request immediately without even looking into the matter or accepting return of the item to assess it. Instead they took a long time to respond to any communication and each time rejected the claim and said it was my problem.

Moral of the story is that they may be cheap but you've got to hope that nothing happens to your product as it is more than likely that they will not honour the warranty

Ordered on the 11th of Feb Received on the 16th of Feb ..Ordered through Ebay very pleased with the Service and the Price EXCELLENT A1+++++++

I ordered some headphones, in Nov. which were supposed to be in stock and on 1-2 days delivery. These were for my grandsons xmas present. 7 wks later still hadn't received them. So decided to cancel and get a refund. Inspite of several emails I got no response from eglobal and no refund. I had to get Paypal to sort it out. On researching this company, they have no phone number to contact and it looks like they are based in China, not the UK as their Website leads you to believe. Do not be tempted by their cheaper prices, pay a bit more and deal with a reputable company.

Ordered camera 14th Dec 2015 for delivery before xmas still waiting 27th Jan 2016 communication almost non exsistant no delivery date had to go to credit card for refund