Misleading & not to be trusted

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Francis Jackson Homes - www.francisjacksonhomes.co.uk
From 6 reviews
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Murdockkt221's review of Francis Jackson Homes - www.francisjacksonhomes.co.uk

“Misleading and not to be trusted”


written by Murdockkt221 on 03/06/2014

This is my fourth house purchase and the first of a new build. We read up on the companies reputation and were impressed... how wrong we were!
The property looks beautiful and stylish with a high level of fixtures but the finish has been poor in all the houses on our development,2 of our neighbours have had terrible leaks from their roofs.
Several verbal descriptions of the standard fitments were denied after purchase and I was all but called a liar by several FJ employees when I repeated that they had informed me I would get an induction hob and didnt. This has proved dangerous as the hob is on an island and children can easily touch it when it is on! The cooker hood is so low I bang my head on it almost daily, the site manager told us that it was at this height due to regulations and couldnt be moved.......this is not so.
The bath overflow was not connected, the ties for the guttering have been screwed in too tightly and have broken,the garage does not keep dry in any way and our items get damp( this FJ say is due to the wet winter and that garages are single skin... but we have never had mould growing on items in previous garages!)The paint is already coming off the exterior windows and doors. Two of the windows leak and we have problems with the security system and the heating.
Would I buy another FJ house.... NO!

  • Under 1 Year

    Lived in Home

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