Dreadful service wouldnt recommend them to anyone

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Game www.game.co.uk
★☆☆☆☆
1.3
8.0% of users recommend this
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Hope108's review of Game www.game.co.uk

“Dreadful service wouldnt recommend them to anyone”

★☆☆☆☆

written by Hope108 on 22/01/2024

was supplied by Game online with a faulty PS5, no customer servicve number just a webchat and email helpline. They insisited I had to upload a video to demonstrate problem before arranging to collect the item. Collected by DPD as arranged by Game on 27 December and promised exchange /refund within 14 days of collection its now 22 January and still no refund. No communications from Game unless I chase them, excuse after excuse current one is that it will be 14 days plus 42 to 72 hours from the date Game warehouse update their system and they cannot confirm return recieved until they issue a refund... I have paid by paypal and intend to lodge a claim and if this fails go through small claims court. I wish I had not bought of them as onlin reviews from other people post christmas 2023 are awful.

  • Ps5 £477

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