written by Robskie33 on 18/12/2014
To all car sellers I am selling my AUDI A4 convertable, I had a buyer request a car inspection from the RAC which I welcomed he arrived in his own car with just a few tools which looked very dodgy didn't look provisional what so ever the inspection lasted 40min which the buyer told me it would take up to 2 1/2 hours the report the inspector gave the buyer was false information like my car had no mot which was la lie as my mot runs out 28 apr 2015 also gave the buyer nothing but a bad report on my car which is rubbish as my car is immaculate, also the buyer told me he paid the RAC £229 for this inspection which was for only 40 mins I personally think the buyer was giving this false information so he would pull out of the sale so they could have him request another inspection for another £229 for 40 mins work. I did call RAC to make a complaint I had absulutly no help what so ever as they told me there was no complaint to be made Which made me so angry as they made me lose a sale on my car by giving this false information I will never welcome an RAC inspection on any of my cars again which I'm selling in the future I wouldn't recommend anyone to use them or let them inspect your car as all they will do is make you lose your sale
written by on 24/04/2014
Quick and easy to use and very helpful
written by Karen1952 on 21/04/2014
I am impressed by the speed and clarity of the site and the links to dealers and groups is very good I have saved hours of time and travel by using the site. I will only buy a car if it is backed by the RAC as too many people can be ripped off. I have been able to select cars of interest and will arrange viewing accordingly knowing what to expect beforehand
written by Conradn208 on 20/04/2014
Backed by rac ,so was quite happy to part with the money car ,looked to be in good condition and was within the prices that we had looked at on line, salesman very personable and helpful so hopefully when we collect the veh on Tuesday everything will be ok
written by NathalyBrennan67 on 16/04/2014
The person on the sales team dealt with us, we were there to have a look at an Audi A1 sports back. We were happy with our being able to test drive the car that I saw in your webpage. The car performed as I had hoped having a short drive and the downside was the colour of this car being an off white finish which did not appeal to us. We discussed other options which we would prefer to have such as sunroof and I believe we had feedback from a finance company linked with our visit to the garage. Having thought about it we have to be sure it is the right solution and we are going to check out other garages out to find the car we want. There was a really good selection of cars available at this garage so may visit again if seeing what we want.
written by zcMcLain42 on 16/04/2014
sent an email to the garage asking about trade in and could I px with an M5 no reply to questions so will look elsewhere now
written by Kara240 on 05/04/2014
....need to rate the sellers. Some are not professional.
written by 379Carver on 04/04/2014
Would be good but you keep sending me details of this car which was sold two weeks ago
written by EugeneClancy on 03/04/2014
No pressure selling on our SAAB Vector 2007 Tid. But plenty of honesty from an experienced trader, and there was no insistence from the seller to be on site for the test run or to accompany us for a vehicle inspection etc. Unless we specifically requested. The sale was conducted in a slightly tongue in cheek humorous way, which made everyone feel at ease, which after our 200 mile journey to the site was hugely appreciated. I'd recommend this establishment and those who work tirelessly within it any day, as they certainly deserve to continue to do well. 10/10 for their common courtesy and politeness. The vehicle was thoroughly cleaned inside and out, and to such a high standard that I've not encountered for many a long year. It was refreshing to see such devotion to the minor details. I would travel that 200 miles again to buy a car from them! They even responded to every email and voice message I left for them. The only NEGATIVES I had was that we weren't told until we arrived that the 'Reverse Assist function' was not functioning, and that there was only the ONE KEY to the vehicle, which for a dealer to sell on, was quite extraordinary and will cost me around £90 for a spare key to get cut on a 'MisterMint' CNC machine.
written by Duncank273 on 31/03/2014
Cars on my short list that have been sold are not updated quick enough. There is one particular car I really liked and was ready to travel to view the car. I was told over the phone that the car had been sold.. Three weeks later the same car is still being shown the website as being available. Once again I contacted the dealer only to be told the car had been sold. How many other cars are being advertised as available when they are not.
written by NORMA.MACPHAIl on 27/03/2014
I DON'T DRIVE AND WAS LOOKING FOIR A FRIEND I FOUND THE SITE VERY HELPFUL AND COULD I COULD UNDERSTAND IT
written by Reynaldo354 on 27/03/2014
Thoroughly appreciated using this site. Shortlist going to my email is a real bonus. Clever designer chappy.
written by ErinForsyth on 23/03/2014
I have just bought a car from Paragon and we found it through this RAC site. We also recieved a very satisfactory experience and the Salesman was really good and not pushy at all.
written by thecollector11 on 20/03/2014
realy enjoy going onto this site you can find what your looking for quite helpful pleanty of motors just need to keep looking for what I need.
written by Kennedynq184 on 18/03/2014
Thank you RAC. You found the car I was looking for. Ok I had to travel (not too far) to another town, but it was worth it. The car ticked all the boxes, the Sales guy I dealt with courteous and helpful and overall the company provided a good service. So my friends RAC does what it says on the tin. Well done.
written by wrMcIntosh462 on 17/03/2014
Great service gives peace of mind when I no nothing about cars
written by Johnthepolisher on 15/03/2014
Excellent service from a very helpfull independent garage. Wish main dealers were so passionate and interested. Very good experience when buying my 911 would use again. Car has been excellent and was as described in advert. Overall five out of five!
written by Jenkins252 on 14/03/2014
RACcars prompted me to visit one of the cars shown on their email, and it turned out to be the best version of a 2012 Peugeot 208 1.4 Allure that I have seen. Today I take possession of this lovely car, and it really is thanks to RAC who steered me to this garage, close by in Ely. I feel that I can trust it has been checked by them, and will be reliable for a long time to come.
written by Pilton183 on 09/03/2014
Loved the site, very helpful. Easy search which found the car I wanted quickly and with no effort. Very informative and easy to use. Would definitely use the site again.
written by imcg on 09/03/2014
all the help i received from an rac point of view was excellant but when you give me a price for my trade in and then send this information on to arnold clark and tell me they will be in contact soon that is what i expect,but as arnold clark have not been in touch i feel any dealings with yourselves were a waste of time unfortunatlly mr ian mcgonagle
Do you have a question about this product or company? Simply type it in the box below and one of our community will give you an answer
Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.
We will email you when the question is on the site
As rated by our community of reviewers