Rip Off Fees

Carole Nash Motorcycle Insurance www.carolenash.com
★★★☆☆
2.6
43.0% of users recommend this
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Guest's review of Carole Nash Motorcycle Insurance www.carolenash.com

“Rip Off Fees”

★☆☆☆☆

written by on 01/08/2017

I also had to give up riding after two months into my policy due to health issues, and sold my bike. Having paid £295 they sent me a cheque for £71 refund.
I have returned the cheque, but have received several letters quoting the terms and conditions. No discussion - just a blank refusal to negotiate.
Fortunately I never had to claim over the years I have been with them. I wonder what the response would have been given the lack of customer care?

Be aware that you will get very little back if you have to cancel.



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Southheathen's Comment

Written on: 10/06/2020

Same as...
I have had policies with Carole Nash for decades, but on finally selling my last motorcycle, I called them to do the right thing and advise them that I was cancelling the policy.

BIG MISTAKE

They charged me MORE to cancel it than I was owed!
Now I know insurance companies have a lot of shady stuff, exclusion clauses, additional charges etc. but this felt like grabbing a "final pound of flesh" as I went out the door.

I can't do much about it, other than warn others to 'think very carefully before cancelling a policy... it could... amazingly, cost you more than they owe you!"

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