Outrageous Deduction From Fully Paid Policy

Carole Nash Motorcycle Insurance www.carolenash.com
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AmiahDelaney's review of Carole Nash Motorcycle Insurance www.carolenash.com

“Outrageous Deduction From Fully Paid Policy”

★☆☆☆☆

written by AmiahDelaney on 17/06/2016

Have just put the phone down after speaking to Carol Nash Insurance Company. I took out a policy with them on 10/5/2016 for my new Triumph America unfortunately this bike has had a major fault, and the dealer has agreed to give me a full refund. Called the insurance company to inform them of the details and that I would like to cancel this policy and that at present I would not be buying another bike. I was horrified when after only having this policy for just over a month and paying £125.45 for the one year policy I was told that I would receive £17.82 credit. What type of customer service is this. Will never use this company again. Asked to speak to customer service told no one was available but they would ring me back, so far nobody has rung.

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Muzy77's Comment

Written on: 01/02/2017

Same problem still happening in Feb 2017 - extortionate admin charges, had t o PAY THEM to cancel my cover with 4 months to go! Carole Nash never getting my business again

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