Absolutely no customer service

Carole Nash Motorcycle Insurance www.carolenash.com
★★★☆☆
2.6
43.0% of users recommend this
  • Customer service

  • Value For Money

Woodcat16's review of Carole Nash Motorcycle Insurance www.carolenash.com

“Absolutely no customer service”

★☆☆☆☆

written by Woodcat16 on 13/12/2023

I needed to speak to someone before renewing my car insurance. I held on for 1hr 20mins. I live texted on their website and was given an alternative number. That was no better. I'm wondering if they actually employ anyone at all to handle queries over the phone.I dare say any they do employ 'work' from home and can't be asked to pick up the phone.

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