written by on 10/01/2023
I was trying to get my phone unlocked through my wireless carrier but they were not being cooperative so I ordered the service through freeunlocks.com, but before I got my code from them my wireless company finally relented and unlocked my phone for me. I emailed freeunlocks and told them I needed to cancel my order because I was able to get my phone unlocked. I didn't ask for a refund because I didn't figure I was able to get one since my cancelling of my order had nothing to do with the service I was receiving from freeunlocks, but they quickly sent me an email to confirm my order was cancelled and voluntarily offered me a full refund right away. I'm honestly shocked and very happy about their professionalism. If I ever need another phone unlocked, I'm definitely using freeunlocks.
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