WORST COMPANY- FALSE ACCUSATIONS

★★☆☆☆
2.0
23.0% of users recommend this

methusan's review of SBE Ltd

“WORST COMPANY- FALSE ACCUSATIONS”

★☆☆☆☆

written by methusan on 03/08/2016

I had a problem with my RMA for my Nexus 6P with Huawei being apparently out of warranty. In short, I had a manufacturers defect with my USB port and needed it replaced. After sending it out, the repair center that Huawei hired, SBE informed me that there was physical damage on the phone and therefore would be out of warranty. At this point, I was confused since my phone was in pristine condition when I sent it over. I called Huawei customer service, and they sent me a photo which shows a bend around the port. Luckily I had taken photos of my phone before I sent it off, as I have read on so many reddit posts about people have phones returned with scratches, etc. So I sent those photos over, and now they have opened a case to investigate and see what has happened.

Was this review helpful? 3 1