written by Isabellat4 on 29/12/2016
I was given a quote for my phone which was in very good condition but after receiving it, Phone recyclers informed me it was worth a good deal less due to minor damage - a false appraisal. I was also told that the adjusted value of the phone would be transferred into my account within ten days which again transpired to be a false claim. After emailing customer support and being assured of a reply within 3 days I am still awaiting a response almost two weeks later. It was impossible to get through to a representative via their phone line and so I can only warn anyone considering using this company that they do so at their own risk and would advise against it.
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