written by angelatingle on 01/02/2016
I ordered a photo on 23 January to be delivered 27 January my mum's birthday on Thursday. Phoned my mum she if she had got photo she hadn't phoned pagazzi it had been sent. We will send another you will get it friday after her birthday and staying in a full day again Friday came no photo 2 days staying in to relieve photo. I had received a parcel force note saying a parcel was waiting at depot so I phoned them the parcel was from pagazzi. So I phoned them again and they had told me they had been sending it to billing address (england) not shipping address (scotland) so they were sending out another on Friday and today my mum got it after staying in 3 days and 5 days late. I got told by Rosalynn to go to website and complain. Not happy with service at all. Never got a proper apology.
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