Be aware

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ardrain30's review of Pagazzi Lighting www.pagazzi.com

“Be aware”

★☆☆☆☆

written by ardrain30 on 12/04/2012

I purchased a kitchen table with 4 chairs and a small glass glass corner table on the 27th March at the Braehed Pagazzi store. However realised on returning home that neither were suitable and decided to return both and as the uddingston store is nearer to my home travelled there on the next day, the 28th March not anticipating any problems returning both having read the receipt stating goods must be returned within 7 days unopened.
Arriving at Uddinston advised male salesperson goods unsuitable and I wished to return them, no problem madam however, these goods were 'ON PROMOTION' SO CAN ONLY GIVE YOU A CREDIT NOTE WHICH MUST BE USED IN THE STORE THAT YOU RETURN THE GOODS TO AND THE CREDIT NOTE MUST BE USED WITHIN ONE YEAR.
Please be aware much to my cost, there are red and blue cards on each item stating the price. RED cards are promotion items for sale Blue cards are non promotional goods. At the till the customer is not advised if the goods you are buying are on 'Promotion' you are not entitled to have your money refunde The female assistant advised customers don't listen so cards sit at the till re refunds.
I did contact trading standards for advice who stated this company had covered thenselvs by providing a till receipt regarding Promotional GOODS and their return. I now have a credit notee for £338 which I will not enjoy spending Pegazzi. Please be aware.

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