Motor no longer works in less than 2 years

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Bosch Rotak 40 Electric Rotary Lawn Mower
★★☆☆☆
2.2
27.0% of users recommend this

Guest's review of Bosch Rotak 40 Electric Rotary Lawn Mower

“Motor no longer works in less than 2 years”

★★☆☆☆

written by on 25/05/2012

The mower is lightweight and easy to use. However, the handle for raising raising and lowering the cutting height is very easily knocked out of position and you can end up scalping your lawn. I was amazed to find the mower no longer works in less than 2 years. It is under warranty and clearly there is an electrical fault or the motor has gone. This is not what one expects from Bosch products. The repair service line is also appalling. When I gave my address in Monmouthshire, I was told the nearest Qualcast repair shop was in North Wales. Looking on-line, I find there are repair outlets in Newport, Cardiff, Bristol, etc. all within 11 to 25 miles.

If Bosch would like to train its ill-educated employees to ask for one's postal code, it might be less frustrating for customers, as well as not having a premium rate line for customers to pay for their enquiries. When a product has failed within the guarantee period, it is rather like rubbing salt into a wound is it not? One is unlikely to purchase a Bosch product again under such circumstances.

Think very carefully about the Rotak 40, before purchasing.

  • Electric

    Power Type

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Guest's Comment

Written on: 28/05/2012

Same here. Look on EBAY there are mnay for sale as spares with same fault. its a weakness in the design of the drive from the motor to the blade pulley. Its a rubber belt and a plastic puolly wheel (yes I did say plastic). The drive shaft will burn through this pulley or even shatter it if you catch the blade on the edge of the path or a tree root etc. You can get the spare parts but the motor is fixed in and gives no movement to allow the new belt to be fitted.

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Guest's Comment

Written on: 14/06/2012

Our Bosch Rotak 40 Electric Rotary Lawn Mower lasted 2years and one week. The mower no longer works and it seems that the motor has burnt out. I certainly did not expect this from a Bosch product.
Obviously I would never buy another Bosch.

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