Got my Money Back

The sound was awful, like a little voice in a tin box. I have hearing problems and could hardly make out words, whatever the volume. Then I tried to turn on subtitles and this was very difficult - the response to the remote was either nil or erratic. According to the manual, subtitles were buried in the menus anyway. This showed up another problem - the TV is extremely slow to respond to the remote, many seconds, enough to make you try again which would sometimes cancel the previous command. This applied to changing channels too. With processors running a Gigahertz speeds these days, what the heck is the thing doing between pressing a button and getting a response? I would think I must have had a faulty model if I did not read similar reports from others. After a week I took it back to the shop and got my money back.