unhelpful, rude,

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H. Samuel Stores
★☆☆☆☆
1.4
13.0% of users recommend this
  • Quality of service

  • Layout of shop

  • Value For Money

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Curtiswa489's review of H. Samuel Stores

“unhelpful, rude, ”

★☆☆☆☆

written by Curtiswa489 on 08/04/2018

worst experience. Each store I travelled down to the staff's were very unhelpful. Went to purchase our wedding rings. They messed our whole order up along with the insurance. They were unable to cancel due to some system issue that suddenly seemed to have occurred. Told us to come back into store next day. cancelled the order and had to place another. Went to collect from the Blackburn store. They told us if we need the insurance cancelling we would have to go back to Manchester the Trafford centre. Went back to Trafford to be told the Blackburn store could have cancelled your insurance on the ring.

  • manchester, bolton. blackburn

    Branch Visited

  • £2000

    Goods purchased & cost

  • Quality of service

  • Layout of shop

  • Value For Money

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