Service is OK - Website is AWFUL

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Smile Internet Banking
29.0% of users recommend this
  • Ease of Use

  • Value For Money

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Salazar390's review of Smile Internet Banking

“Service is OK - Website is AWFUL”


written by Salazar390 on 19/02/2017

I have been a customer of Smile for many years now. It used to be the easiest thing to just pop online to check my current account's balance. Since the new website has been implemented it is just awful. The layout is dreadful, very confusing, too much information is required, having to use the card reader is a ball ache. I wish they could revert back to the old site. I absolutely hate it. Such a shame as I have never had any problems with the bank itself.

  • 6 - 12 Months

    Used service for

  • Ease of Use

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