Recommended by Aunt & turned down

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Smile Internet Banking
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Guest's review of Smile Internet Banking

“Recommended by Aunt and turned down”


written by on 07/12/2015

I was looking for a new current bank account and my Aunt suggested Smile.
I applied and asked to open a savings account and a current account.

I was turned down for both!

I checked my credit report. I have two credit cards with other providers and both are up to date and have never been missed.

I have one hardly used store card and I work full time.

I was really angry and sent a letter expressing my feelings.

No reply was received. This was back in Sept 15

The same week that Smile rejected me, I went to another bank and opened a current account with an overdraft facility and they also put me in touch with their small business advisor, as I am qualifying as an image consultant in 2016 and will need a business account.
All I can say is "It's YOUR loss Smile.I now actually think that you did me a favour, even though you rejected me for no good reason at all !"

Never again would I apply for anything from this bank.
It looks as if they really do not want new customers.

  • 0 - 6 Months

    Used service for

  • Ease of Use

  • Value For Money

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