The demise of Smile

Click here if this is your business
Smile Internet Banking
29.0% of users recommend this
  • Ease of Use

  • Value For Money

Click here if this is your business

Bootneck1963's review of Smile Internet Banking

“The demise of Smile”


written by Bootneck1963 on 03/11/2021

I have banked with Smile since its inception in 1999 but will be switching accounts next week due to its absolutely dreadful service. Smile can no longer do international transfers online, if you use the phone option I guarantee you will not speak to anyone for at least 45 minutes, it took me over an hour last week. Their website is riddled with out of date information and dead links, the mobile app is only suitable to check your balance and a non-international bank transfers. They have not moved with times, their digital offering looks like it did 10 years ago, they look like a bank on the way out.

  • 1 year and over

    Used service for

  • Ease of Use

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 2 0