Terrible outdated software

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Barclays.net
★☆☆☆☆
1.0
0.0% of users recommend this
  • Ease of Use

  • Value For Money

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Isabella149's review of Barclays.net

“Terrible outdated software”

★☆☆☆☆

written by Isabella149 on 21/02/2024

Been using is for a few years now and nothing has improved. It belongs in the 80’s. Nothing is intuitive. You have to use a clunky smart card device to logon which kind of fails if the cable has been bent. The forms that exist to make changes are not accessible and they are not intuitive either. Everything has been over engineered to make a simple address change. The rest of Barclays don’t even link up with Barclays.net so we have already changed our postal address with them but .net need another instruction and then another one for PIN codes. It’s just ridiculous. Everything takes forever. We want to change to business but it seems business doesn’t handle the payments we need to make. Continually stuck so looking to move business elsewhere. Avoid at your peril!

  • 1 year and over

    Used service for

  • Ease of Use

  • Value For Money

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