Do Not Buy. If you do, keep the receipt.

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★★★☆☆
3.5
0.0% of users recommend this
  • Print Quality

  • Ease of Set Up

  • Value For Money

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Alcymalcy's review of Canon Pixma TS5151 MFP Series

“Do Not Buy. If you do, keep the receipt.”

★☆☆☆☆

written by Alcymalcy on 27/02/2024

I was bought a Canon TS5100 printer as a birthday present in July 2023.

In November 2023, I was getting error 5200 when trying to print. The advice for 5200 was to get it repaired.

I changed the inks, reinstalled the device and did the maintenance procedures.

(I have worked in IT for 40 years).

I phoned up Canon. They would not help me because I had no receipt, though I could quote the serial number and purchase date.

This was their reply - essentially be careful how I bin their printer that was less than 6 months old:

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Case: 02249286

Thank you for your request and for contacting Canon.

Should you need to dispose of a broken printer, it should not be disposed in general waste for landfill, it must be done in accordance with local WEEE (Waste Electrical and Electronic Equipment recycling) regulations.

Products that should not go to landfill are marked with the WEEE symbol (Wheelie bin with a cross).

WEEE products can be recycled through drop off points at your local waste authority or at participating electronics retailers.

For further information please see government guidelines

Thank you again for contacting Canon Services and Support.

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  • 1 - 6 Months

    Time Inkjet Printer Owned

  • Poor

    Ink Consumption

  • Print Quality

  • Ease of Set Up

  • Value For Money

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