PDF Pro 10 Reviews

PDF Pro 10
★★★☆☆
3.0
56.0% of users recommend this
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Latest Reviews

“reactivate software 7 times so far”

★☆☆☆☆

written by Tessa261 on 13/07/2022

the excuse I get is system updates or user changes will trigger license key to revert . I have deleted and loaded software 7 times so far. Always the same instruction Please uninstall, do a disk clean up on your computer, restart your PC, and reinstall from this link using Chrome as your browser. Activate with your license key and copy/paste from here Same solution every time

Was this review helpful? 3 0

“Issue with the activation key”

★☆☆☆☆

written by Joys493 on 23/02/2021

I bought the licence last week and I couldn't use the software because my activation key was not valid. It always asking me to buy a new licence. I sent an email but no answer. The service is really poor. I can't give any star.

Mays342's Comment

Written on: 04/03/2021

If you want to get your money back send a complaint to the Hong Kong Consumer Council (search for it). They are part of the government and can negotiate directly with the company on your behalf

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Tiana237's Comment

Written on: 04/03/2021

Thank you for your information May342. I received my money back from PayPal. I always buy with PayPal because I have a very good protection with them.

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Mays342's Comment

Written on: 04/03/2021

If you want to get your money back send a complaint to the Hong Kong Consumer Council (search for it). They are part of the government and can negotiate directly with the company on your behalf

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Was this review helpful? 3 0

“Utterly useless support. Dated, glitchy software.”

★☆☆☆☆

written by SteveB9990 on 24/11/2020

I've used PDF Pro 10 for a long time now, but ... Once upon a time it worked well. Now, software has moved on, but not PDF Pro 10. It's still exactly as it was 10 years ago. It worked well 10 years ago, but now? ... Definitely not. Doesn't always open PDF's created by others. This is becoming more and more common. Occasional 'choppy' behaviour when editing PDF's. Retains only part of a hyperlink when printing a document to PDF (From MS Word). Frequently displays meaningless error codes ... and that is the end of whatever you were doing. And just to add a little more perspective, if I go to the PDF Pro 10 software update link on the desktop interface, I'm told that I'm running the very latest version. 'Support' is utterly useless. You get a half-baked response which tells you that 'support' either hasn't read the question or hasn't understood it. Then 'support' closes the request and ignores you. If I could actually give a rating of less than one, I would. I'm moving to PDF Studio.

Ktnb53's Response to SteveB9990's Review

Written on: 26/11/2020

It is not fit for the purpose .. just rubbish

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Was this review helpful? 4 0

“Don't bother”

★☆☆☆☆

written by mitchf2 on 17/03/2020

The handful of times I've been able to use it, it seemed okay, but I just haven't got the time to keep on uninstalling, restarting the computer and then reinstalling the stupid program and finally hoping that the registration key will actually work this time. If not, do it all again. Over and over again. I asked for a refund but was told that I can only get a refund within 30 days of purchase and it took me a bit longer than that to finally throw in the towel and admit that the program has beaten me. Lesson learned - when I buy a lemon, ask for a refund sooner rather than later.

Renovateforyou's Response to mitchf2's Review

Written on: 18/03/2020

I have had the same experience, after ignoring it for a few months I have finally just tried again. Uninstall, reinstall and still won't work. Total waste of money!!!

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Renovateforyou's Response to mitchf2's Review

Written on: 18/03/2020

I have had the same experience, after ignoring it for a few months I have finally just tried again. Uninstall, reinstall and still won't work. Total waste of money!!!

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Was this review helpful? 3 0

“Home & Office Software”

★★★★★

written by Digiwalebabu on 16/03/2020

Its great to have this pdf software. Its easy to use and very fast

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“Didn't work for me ”

★☆☆☆☆

written by 227Love on 31/01/2020

Wouldn't recommend to anyone, takes loads of time to download and also has very little difference to what you can find for free.

Was this review helpful? 2 0

“Frustration!”

★☆☆☆☆

written by CamilaO'Leary on 11/10/2019

Don't waste your time using this software. Despite purchasing 4 licenses for my real estate team the software keeps asking us for a new key every few months despite not using the 14 day free trial. When we are on a crunch working with clients it's so so frustrating to be stuck and my employees end up having to use each others computer instead of their own. Customer service is nowhere to be found. The only way to reach them is via email and they take forever to answer....DAYS. Pay the money and use adobe pro. It's more expensive but you never get this. I've used adobe pro on an older computer in the past with great success but didn't want to pay the money for my new 4 PC's but it was a horrible mistake. You get what you pay for. DON'T WASTE YOUR TIME WITH PDF PRO 10. 

Investingwebsite's Comment

Written on: 20/03/2020

Thanks for sharing it.I really appreciate it.

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Investingwebsite's Comment

Written on: 20/03/2020

Thanks for sharing it.

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Was this review helpful? 3 1

“Spyware ”

★☆☆☆☆

written by RichardSC1951 on 31/07/2018

Piece of garbage. They completely misrepresent what this product does. It has spyware. Just try to get a refund or customer support.

Jbauer4's Response to RichardSC1951's Review

Written on: 05/03/2019

Changed hard drive cant reactivated

Jbauer4 Tuesday 2/26/19 at 22:52
Change hard drive can't reactivated licensed

Jbauer4 Friday 3/1/19 at 16:51
Good evening it's 3 day from the request no answer as of yet. I change the hard drive and the motherboard and I can't use the program I purchased. Please responded it said takes 2 day were past that already.

Jbauer4 Today 3/4/19at 15:28
This is Poor Customer Support - Its nice to have a program that useable when you have the product key to use it. At this point I'm sorry I purchase this product. The product is PDFpro10 - order # PDF-PRO180713-2713-21259 this is there customer support request area this is my third entry for solution
Jbauer4 submitted this request

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Was this review helpful? 2 0

“SPYWARE”

★☆☆☆☆

written by on 18/09/2017

This PDF Pro 10 is a SPYWARE!!! Beware of this business. We can NOT get rid of it once you install it. They have a special tool to cling to your computer forever and only a skillful computer tech can remove it. DO NOT EVER, EVER INSTALL THIS PIECE OF JUNK! IT IS A SPYWARE IN DISGUISE!!!I WISH I COULD GIVE THIS COMPANY A MINUS 000 RATE.

Was this review helpful? 6 0

“Not Recommended”

★★☆☆☆

written by Zackerya365 on 04/08/2017

When combining several pdf files into one document, the program somehow doubles or triples the file size which is a problem if your e-mail server limits the size of attachments. With a lot of time and effort it is possible to reduce the file size but then the quality suffers significantly. I am seriously disappointed with this product.

Was this review helpful? 2 0

“A VERY INADEQUATE AND FLAWED PRODUCT”

★☆☆☆☆

written by JPWALTZ on 19/05/2017

So, I have some reviews of PDF PRO 10 elsewhere. The positive reviews I read must mean that the reviewers have never used a PDF program before. I have used Adobe Acrobat Professional, and Nuance Power PDF. These two programs are nearly identical in functionality, with Adobe getting the nod. PDF PRO 10 is woefully deficient. I already asked for my money back - and to their credit, they complies immediately. Here's a few things I found: 1. Have markups and a stamp on a PDF, and want to print the document. Well, you can only print markups or a stamp, not both. 2. Want to convert to .JPG. Not if you have markups. They don't come along. In the other programs mentioned, you can print your marked-up PDF to PDF again, and this embeds the markups (and other stuff like stamps) into the PDF. They are no longer editable, of course, but now you can share them and convert tp format like .JPG. 3. Want to draw a box around something, and have control over the color and line weight. Can't do it in PDF PRO 10. 4. Want a form field that does not have a fill color (like as a work-around to do the box thing above)? Can't do it. Even though PDF PRO 10 says you can have no fill, it won't do it. I wish these guys well, but they really wasted a bunch of my time. All of the above problems were deal killers for me.

Was this review helpful? 1 0

“Not nearly what I thought it would be.”

★☆☆☆☆

written by mmillerd on 12/05/2017

Having tried it out, I'd have to suggest that the $50.00 really is probably all it is worth, I'll be looking at a different product.

Was this review helpful? 1 0

“Horrible Customer Service”

★☆☆☆☆

written by Ranger6 on 14/03/2017

I bought PDF Pro 10 last year paying full price. Weeks after purchasing it I get a message that my trial is over and I must buy to go on. I said what, I already bought this product, which I documented and sent to PDF. This tech person tells me I have to do different things to get the program working. She investigated and saw I paid for the program. I didn't do what she said because the first step of deleting the program using her message did not work. So I just wrote off the cost as a loss. Two days ago I bought the program again and the same thing may be happening. I bought the program again, this time more money. I activated it with my activation number. But the install program looks like it went into temporary try mode and began asking different things, where it just should have activated me that was it. I wrote to the same tech, and rather than read my email she gives me the same lame information regarding my complaint. I wondering if there is a language barrier. Don't buy this program until they get the install program fixed so that one can buy the program right away rather than waiting for a temporary program you can use and then buy.

Jbauer4's Response to Ranger6's Review

Written on: 05/03/2019

Changed hard drive cant reactivated

Jbauer4 Tuesday 2/26/19 at 22:52
Change hard drive can't reactivated licensed

Jbauer4 Friday 3/1/19 at 16:51
Good evening it's 3 day from the request no answer as of yet. I change the hard drive and the motherboard and I can't use the program I purchased. Please responded it said takes 2 day were past that already.

Jbauer4 Today 3/4/19 at 15:28
This is Poor Customer Support - Its nice to have a program that useable when you have the product key to use it. At this point I'm sorry I purchase this product. The product is PDFpro10 - order # PDF-PRO180713-2713-21259 this is there customer support request area this is my third entry for solution
Jbauer4 submitted this request

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Was this review helpful? 0 0

“No Snapshot Tool”

★★★☆☆

written by USS_Exitprise on 14/02/2017

It is pretty frustrating that there is no snapshot tool in pdf pro 10. Since it is used for editing, you'd think that they'd leave the snapshot in pro 10 but it is gone. Pretty stupid and inconvenient.

Was this review helpful? 0 0

“Only good for 3 years?”

★☆☆☆☆

written by CorkyE on 13/01/2017

I'm in the same boat as others, bought in 2014 and now (01/17) Pdf Pro 10 needs the activation key. When I input the key, it says not a "valid full version serial". I will be purchasing another product in short order.

Was this review helpful? 0 0

“Bad Customer Service”

★★☆☆☆

written by wkwms on 28/10/2016

I purchased a license for the product; however, after a few months the software stopped working and indicated that my trial period had expired and to re-enter the license key. I was not on trial license, when I tried to re-enter the license key, it said it was invalid, I tried to download the software again to re-install, no luck. Finally sent an email to customer service, no response. After 2 weeks of no response, I sent another email, still no response after 5 days. They have no phone contact info on their site. Application is worthless if I can't use it after paying for it.

Was this review helpful? 1 0

“it is totally wasting time and money”

★☆☆☆☆

written by McKnightak1974 on 24/10/2016

I bought this software and I really feel sad. it's a big lie that they answer your email. to make sure just google their address, you'll see just a wall in an unknown area of Houston!!! DON'T WASTE YOUR TIME AND MONEY.

Was this review helpful? 0 0

“They just dont care”

★☆☆☆☆

written by eyesonmarket on 13/10/2016

used to love the product. Then when I bought my latest license the key they sent wouldn't work. Needed it for work the next day. Entered key twenty times over several days and it just didn't work. PDF Pro 10 never responded. They just don't care.

Jbauer4's Response to eyesonmarket's Review

Written on: 05/03/2019

Changed hard drive cant reactivated

Jbauer4 Tuesday 2/26/19 at 22:52
Change hard drive can't reactivated licensed

Jbauer4 Friday 3/1/19 at 16:51
Good evening it's 3 day from the request no answer as of yet. I change the hard drive and the motherboard and I can't use the program I purchased. Please responded it said takes 2 day were past that already.

Jbauer4 Today 3/4/19 at 15:28
This is Poor Customer Support - Its nice to have a program that useable when you have the product key to use it. At this point I'm sorry I purchase this product. The product is PDFpro10 - order # PDF-PRO180713-2713-21259 this is there customer support request area this is my third entry for solution
Jbauer4 submitted this request

Reply to this comment
Was this review helpful? 0 0

“After Sales”

★☆☆☆☆

written by Nigel3838 on 12/10/2016

My brought and paid for PDF pro 10 in 2014 decided it suddenly needed activation key and thus would not work. Emails to service department failed to get any response apart from automatic rely. After 12 days gave up and purchased a.n.other product as needed to get to pdf files! The product did what it said on the tin but honestly with NO after sales for issues like this why bother buying it.

Jbauer4's Response to Nigel3838's Review

Written on: 05/03/2019

Changed hard drive cant reactivated

Jbauer4 Tuesday 2/26/19 at 22:52
Change hard drive can't reactivated licensed

Jbauer4 Friday 3/1/19 at 16:51
Good evening it's 3 day from the request no answer as of yet. I change the hard drive and the motherboard and I can't use the program I purchased. Please responded it said takes 2 day were past that already.

Jbauer4 Today 3/4/19 at 15:28
This is Poor Customer Support - Its nice to have a program that useable when you have the product key to use it. At this point I'm sorry I purchase this product. The product is PDFpro10 - order # PDF-PRO180713-2713-21259 this is there customer support request area this is my third entry for solution
Jbauer4 submitted this request

Reply to this comment
Was this review helpful? 0 0

“Product doesn't work, terrible customer service”

★☆☆☆☆

written by Anikay89 on 07/10/2016

I purchased PDF pro 10 and it worked just fine for quite a while. When my computer upgraded to windows 10, I started to have a lot of problems. A prompt would pop up and tell me to register the product that I had already paid for. I emailed customer service (there is no phone number) they had me back up and rolling in a few days and despite the lost time at work, all was well again. It happened again, a prompt told me that I need to register the product and that my trial period had run out. I emailed them again and it has now been two weeks without a single peep aside from the random email generator saying that they will get back with me in 1 to 2 business days. Don't expect the product to work for windows 10 after any kind of updates, no matter what they tell you, it will stop working and they will not help you to get it back online. I now pay monthly for Adobe. It costs more but you get what you pay for.

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Asked by DebC7 on 26th July 2018 Report this content
I want to create a link to a word or icon in my pdf, but I want to link it to a pdf I have already saved within the pdf I am working on. I can see how to create a link to an external URL or an external file, but how about an already uploaded document within PDF? Can PDF Pro 10 do this (acrobat can).

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Asked by valger on 15th October 2015 Report this content
Can I integrate PDF Pro 10 in Word 365? Would like to see a tab in Word to convert to PDF.

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Asked by Kowatz on 30th March 2015 Report this content
Is breaking down a 30 page document into 5 6-page documents as easy with PDF Pro 10 as it is with Adobe?

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