Very disappointed in the accommodation

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Haven Holidays, Blue Dolphin
★★☆☆☆
2.4
44.0% of users recommend this
  • Quality of accommodation

  • Quality of food

  • Staff

  • Children's entertainment

  • Adult entertainment

  • Facilities

  • Proximity to local amenities

  • Proximity to local attractions

  • Value For Money

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Morris1919's review of Haven Holidays, Blue Dolphin

“Very disappointed in the accommodation ”

★★★☆☆

written by Morris1919 on 03/10/2022

We have visited most of the Haven sites over Great Britain on your touring sites and but this last one was in a static caravan .
First impression looked very nice until my Daughter went into the Main bedroom there was a smell of damp so disgusting you couldn't stay in the room,
In the kitchen area, we found a dead moth underneath the dinning table also down the settees a number of peices of rubbish which should have been checked by the housekeeping staff, there was also a dirty sock and dirt and grim round both the table and door handles we are very disappointed with the lack of empathy from the bosses I contacted and received something more than just sorry , there was also the report of the outside light not working which was still not corrected when we left , very disappointing

  • Self Catering

    Type of Accommodation

  • Quality of accommodation

  • Children's entertainment

  • Adult entertainment

  • Facilities

  • Proximity to local amenities

  • Proximity to local attractions

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