Fantastic fire when it worked

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The Curve by Flavel
★★☆☆☆
2.4
33.0% of users recommend this
  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

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ReviewByPete's review of The Curve by Flavel

“Fantastic fire when it worked”

★★★☆☆

written by ReviewByPete on 01/11/2022

Had the fire 10 years now. Puts out lots of heat, never needed it on full power for long. Very stylish.
Issues.
Changing the batteries is a real pain. Need to remove front of fire (screws underneath) which is awkward and fiddly and they seem to run out a couple of times a year.
Ours stopped lighting so after changing the batteries we called out a gas engineer. They replaced 3 different parts (cheapest first) in order to try and find the issue.
They replaced the remote control box (£200 ish) but Flavel forgot to mention it wouldnt work with the old remote so had to get one of those (£90 and another weeks waiting) £482 later and now summertime it was working.
Came to use it in Oct for the first time since it was fixed and it wouldn't light. Engineer thinks it is the gas valve (£360) Not going to waste more money finding out

  • More than 1 year

    Owned Product For:

  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

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