Zero customer service shabby gym

Fitness First
★☆☆☆☆
1.2
10.0% of users recommend this
  • Value For Money

Richfrombriz's review of Fitness First

“Zero customer service shabby gym”

★★☆☆☆

written by Richfrombriz on 15/06/2016

Tried to cancel my membership, they told me I had to pay another month, even though my 12 month contract was up. Tried to complain this was unfair, met by uncaring jobsworths in Customer Services. Now they've added another £25 and passed it to debt collection. The equipment is tired and old and rarely tidied up, spent as much time looking for equipment as using it. Virgin is SO much nicer...

  • Value For Money

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