ABSOLUTELY INCOMPETENT

I wouldnt touch this company with a barge pole. This society has a go slow policy. I was promised a payout for a particular amount, it was halved. They promised to pay my benefit prior to Christmas, they paid it out 6 weeks after the due date. My children and I went without at Christmas, because they couldnt process the claim in time for the payroll, all of the information was passed to them a week before the payroll date. Again I have passed more information on to them prior to the deadline date and again they have not completed it intime for the deadline so I wont be getting my benefits in time.