Taking away discount no reason

Hello Fresh www.hellofresh.co.uk
21.0% of users recommend this

Guest's review of Hello Fresh www.hellofresh.co.uk

“Taking away discount no reason”


written by on 16/01/2024

I had discount of first box 60% off then next 8 boxes at 20% off from hellofresh with a free add on from market place.could not get free add on without buying 1 at full price.after 3 days trying to resolve the issue with hellofresh I still not able to add free gift then I lost my discount voucher and hellofresh was unable to reactivate my voucher.the customer service team don't know what they doing as I went back and noticed that I could have reactivated my discount. I cancel account with hellofresh because there customer service just don't understand what you say to them .would advise not to use the hellofresh app customer service kept telling me it not working

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