No help for tenants at all

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William H Brown Estate Agents
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Truthteller1's review of William H Brown Estate Agents

“No help for tenants at all”


written by Truthteller1 on 18/01/2023

We rent a house through William H Brown at Yarmouth, from the minute we took the property we had problems.
We collected the keys went to the property and work was still going on so couldn't move in for 2 weeks, when we finally moved in we had no gas and no hot water for 3 months, they were no help, said it was down to us, we had leaks, problems with electrics which we had to keep chasing them to fix.
We reported a severe rising damp problem in July and repeatedly till they finally came in December after getting environmental health involved.
Due to this we have now after 8 months of hell have been served a section 21, we have always paid the rent even though really they owe us compensation now for the time we couldn't live here and the time with no hot water or gas which is a necessity.
They just don't care and it now looks like we will be homeless as we used our savings to pay 6 months up front as it was the only way we could get a property as I'm disabled.

  • Rent Property

    Used to

  • Great yarmouth


  • Value For Money

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