Good Energy- The worst customer service

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Good Energy -
23.0% of users recommend this

Guest's review of Good Energy -

“Good Energy- The worst customer service ”


written by on 10/07/2013

I wouldn't recommend good energy to my worst enemy. They have owed me £200 for months and refuse to accept mine, my landlords or my tenancy agreement word on when I moved out. I have been asked to send documents by three seperate people only then to be told these documents make no difference. It almost seemed as though they hoped if they wasted enough of my time I might go away and let them keep my money. Blisteringly inefficient, Polite but inept, confused customer service staff, who seem to all have received completely different training (if any at all) conspire to make you want to give up the money just so you will never have to talk to another ill informed customer service "analyst."

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