Meaco DD122FW - faulty straight @ 13th month .. Aircon247 ??

Got teh Meaco DD122FW delivered in jan 2011. It stopped working immediately as we went into the 13th mont.
Contacted the re-seller on many occasions, Aircon 247 couldn't ever be bothered to come back to me.
I really shpuld not have thrown it out because EU regualtions keep retailers responsible for faulty goods 24 months - yest 2 YEARS !
So shoudl eitehr ahve had repair offered, replacement or at least a refund, even if not the total intial coats. Shall keep this in mind!! In the meantime won't ever buy Meaco again and definitely never buy from Aircon247 or one of their many sites....