written by johnyrocket on 29/10/2015
They take your money and then they Dont respond to any emails or give any shipping confirmation. I still haven't heard or received anything in 2 weeks. Going to file a charge with their local police if something doesn't happen soon.
written by johnyrocket on 29/10/2015
They take your money and then they Dont respond to any emails or give any shipping confirmation. I still haven't heard or received anything in 2 weeks. Going to file a charge with their local police if something doesn't happen soon.
written by Vooovan on 09/01/2014
I made an order a week ago. Nothing happened. Cash was written off from my bank card. I sent them e-mail twice. No response. No acceptance. Nothing.
written by redov26 on 13/12/2013
UniversalBumpKeys.com encaissent votre argent mais n'expédie pas votre commande. Les commentaires sur leurs site sont faux pour tromper les clients. Aucun service client, même le numéro de téléphone est faux ils répondent jamais à vos méssages. Une fois que vous avez payez c'est terminez! C'est eux qui mettent des commentaires favorables et retirent les vrais plaintes des clients. Cette pratique est interdite, ils vous trompent en mettant de faux avis clients!
written by KFarrelly on 19/06/2012
Not very happy with this company. Took my order and money left my account. Three weeks later and I have not received my item. Emailed them last week, no response received. So posted a bad review on another site earlier today, and received a response to that within 30 minutes calling me a lying [email protected]. However their response included my earlier email to them. Muppets! Emailed back pointing this out, and received an email back by return stating anybody can cut and paste and refering to me as an idi0t. It was clear that they hadn't even bothered to check their email account. Avoid this company, poor communication (until you post a bad review - then just rude). Clearly they do not realise that reviews can be amended if you resolve issues with customer. No attempt to resolve failure to provide goods. Refund provided, following Paypal dispute.
written by Ally999 on 05/02/2012
I have recently bought a few items off them and their service is very good.
written by Scarletto on 15/01/2012
I have bought quite a few different products from Universalbumpkeys.com and have always found them to be excellent quality at a great price. Most times the packages have been sent free of charge.
written by jjlocksmiths on 09/10/2011
I bought a Southord 22 piece lock pick set from this website and I have to say the customer service is superb. I purchased the item on Sept 15th and it was with me the next day. I have since puchased a set of bump keys and a bump hammer from them and again superb delivery time and no postage costs.
written by LitePack on 16/06/2011
I bought the 21 piece bump keys set from UniversalBumpKeys and I managed to get into nearly all the locks in my house. I have also bought a Universal Bump key set and they are absolutely superb. No postage and very quick delivert
written by on 15/06/2011
I used UniversalBumpKeys.com to purchase Universal Bump Keys, a 21 piece bump keys set, a 10 pin tubular lock pick and a 15 piece Southord pick set and I have to say they are the best bump key shop around. Not only is the VAT included in the price but there are no delivery fees. Most of the other bump keys shops have extras on top when you come to checkout, something that costs say £100 ends up costing £128, nearly 30% more.
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As rated by our community of reviewers
Johnyrocket's Response to Scarletto's Review
Written on: 28/10/2015
That's strange since they charge you and never send you shipping confirmation as stated on their site. I still haven't heard or received anything. I will call the local police in their area to file a charge of theft.