written by on 23/08/2013
I ordered a 7 piece bedroom set from Tutti Bambini in March. We received the final pieces this week (23rd August). The list of frustrations is huge but includes:
- shocking customer service (I am not stupid and I know when I am being lied to)
- poor quality finish. Feels VERY cheap
- badly put together by company (side of changing table is left hanging off without the right fitting)
- very rude delivery drivers
- damaged goods that they are reluctant to quickly resolve
If you're thinking about ordering this, do yourself a favour and don't bother. It would be far less painful to just go and set fire to your wallet in the garden.
Trading standards should take a look at some of these reviews and get involved. What they are doing should be illegal.
Ashhoque's Comment
Written on: 05/02/2019
Had the exact same thing. Design looks nice which made me purchase but the quality of is terrible. Expect chips, dents, scratches, broken pieces and for the customer service to be extremely unhelpful