Would vote zero if I could

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JustineMcBride's review of Odeon

“Would vote zero if I could ”

★☆☆☆☆

written by JustineMcBride on 17/12/2023

I booked 3 tickets online for Bournemouth BH2 I had to do extra security with my bank to secure my booking.
At the end of the transaction I was told to contact Odeon, I spoke on chat which was total waste of time they just read from a script imo they said payment pending and contact my bank, so frustrating I know for a fact my bank can't do anything 3 emails to customer service with proof from my bank Odeon were holding payment . They point blank to refund me NEVER AGAIN will we step foot in Odeon

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