Would vote zero if I could

Click here if this is your business
24.0% of users recommend this
  • Choice Of Films

  • Refreshments

  • Customer Service

  • Value For Money

Click here if this is your business

JustineMcBride's review of Odeon

“Would vote zero if I could ”


written by JustineMcBride on 17/12/2023

I booked 3 tickets online for Bournemouth BH2 I had to do extra security with my bank to secure my booking.
At the end of the transaction I was told to contact Odeon, I spoke on chat which was total waste of time they just read from a script imo they said payment pending and contact my bank, so frustrating I know for a fact my bank can't do anything 3 emails to customer service with proof from my bank Odeon were holding payment . They point blank to refund me NEVER AGAIN will we step foot in Odeon

  • Customer Service

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0