Victim of "continuous improvement"

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W4chris's review of Nestle Quality Street


“Victim of "continuous improvement"”

Written on: 31/12/2012 by W4chris (2 reviews written)

They have been a part of Christmas in my family for 65 years. One by one the best flavours have been replaced by inferior items . A classic example of "if it ain't broke don't fix it" and a piece of cultural vandalism. Another bit Britain's tradition gone forever. Maybe the Chinese will spot a glaring gap in the market and come up with something more like the old product. Our complacent car industry paid the awful price of believing it could treat its customers as a captive market. Over time they have destroyed this once-loved brand. I am not alone, everybody I have asked has woken up to how bad it has become. I won't buy any more.

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