All seems OK

Budget Insurance Reviews - budgetinsurance.com
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lesandve.'s review of Budget Insurance Reviews - budgetinsurance.com

“All seems OK”

★★★★☆

written by lesandve. on 04/02/2023

The only questions I would ask is that Budget should be more open with customers.
Having to wait until the last moment before getting a renewal quote is unfair.
Ok, it was a good quote for me but if only I had it a week or two earlier.
The other is the confusion of who I am insured with. Budget seem reluctant to tell me and this creates a mistrust I feel.
"Fingers crossed," I have not had to make a claim so cannot comment on that side.
Hopefully, I will not.

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Customer_Team's Response to lesandve.'s Review

Written on: 06/02/2023

Hi,

Thank you for you taking the time to review your experience with us. We're sorry to hear that there seemed to be a delay with your renewal quote being sent however we are happy to hear we were able to offer you a competitive price. If you would like to discuss any aspect of your cover including who you're insured with, please contact the customer service team and we will be happy to answer any questions you have.

Thanks,
Budget Social Media Team

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