Increased Premium Despite Zero Claims & Long-Term Loyalty

Click here if this is your business
Admiral Car Insurance Reviews - admiral.com
★★★★☆
3.6
69.0% of users recommend this
  • Customer Service

  • Value For Money

Click here if this is your business

MoMo24's review of Admiral Car Insurance Reviews - admiral.com

“Increased Premium Despite Zero Claims and Long-Term...”

★☆☆☆☆

written by MoMo24 on 26/04/2024

I am extremely dissatisfied with the recent pricing offer from Admiral Insurance. Despite being a loyal customer with no claims for a year, I expected to benefit from the accumulated no-claims bonus. However, the premium for the upcoming year was higher than the previous year's rate.

I have faithfully followed the policy terms and paid my annual premium without fail. I was informed that maintaining a zero-claim record for a year would lead to a more favourable premium. To my dismay, the opposite happened.

When I contacted Admeirl Insurance a month ago to inquire about this year's pricing, I was pleased to learn that I had accumulated two years of zero claims. I anticipated a lower premium as a result. However, the offer I received was even higher than last year's premium. This discrepancy is illogical and unfair.

This company is taking advantage of its customers. Their actions make no sense, and I strongly advise anyone considering renewal to check other providers first. Companies offer a 50% reduction compared to what this company offered me. My advice to everyone is to check thoroughly before choosing Admiral Insurance.

  • Never Claimed

    Have you made a Claim

  • Recommended

    Reason for going with this company

  • Comprehensive

    Cover Taken

  • Male Driver

    Driver Type

  • Customer Service

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0