Surprisingly bad

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Admiral Car Insurance Reviews - admiral.com
★★★★☆
3.6
69.0% of users recommend this
  • Customer Service

  • Value For Money

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M1974's review of Admiral Car Insurance Reviews - admiral.com

“Surprisingly bad”

★☆☆☆☆

written by M1974 on 22/03/2023

It cannot be overstated how unfit for purpose this Admiral car insurance company is. If you are looking for a company that will keep you on the road whatever happens to your vehicle, trust me, go somewhere else. They are extremely competent in taking your money for the cover, but making a claim everything suddenly becomes more complicated. A courtesy car, of course, but only when we have assigned your vehicle to a garage for repair and that garage has accepted the job. Unfortunately that process could take a very long time if they keep finding garages who cannot do the work, do not cover your area or do not cover the make of vehicle. You could be without your, paid for, courtesy car for longer than you think. They admitted to me they have no idea how long it will take them to find one of their approved garages to fix my car and don't seem to realise that might be a problem. They should have 0 stars I'm afraid.

  • Yes

    Have you made a Claim

  • Specialise in my Needs

    Reason for going with this company

  • Comprehensive

    Cover Taken

  • Male Driver

    Driver Type

  • Customer Service

  • Value For Money

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