Portugal Auto Rentals - www.portugal-auto-rentals.com Reviews

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Portugal Auto Rentals - www.portugal-auto-rentals.com
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written by on 01/02/2018

Reserved rental in Lisbon Portugal from Portugal-auto-rental.com, which 3rd party company, and paid a deposit on vehicle, for Christmas 2017-18 travel. The car was actually booked thru Sixt and when arrived the reservation was confirmed. I rented the car and paid the additional cost to Sixt, not Portugal-auto-rental. Once my final bill was produced by Sixt, it did not reflect the deposit given to Portugal-auto-rental. I called portugal-auto-rentals and spoke to the owner, who spoke to me like I was some kind of idiot and didn"t know how to read a rental agreement. After emailing him my final rental payment to Sixt, that did not show my deposit he gave me the run around and bragged how hes been in business for many years, yes but manipulating people. I ended call with him and followed up with Sixt, which stated that they have no deposit on record and must be a commission not deposit to Sixt, and refused to give me credit for. So the rental that was the cheapest, is now the most expensive. I had to pay the full amount to Sixt and now have to fight to get back my deposit from Portugal-auto-rentals. Most of time people dont notice because deposit is $5 or $20 dollrs/euros but when you give them $150/200 you should keep notice. I will rather pay the higher amount than now have to go through agravation with this clown.

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“Excellent Value, Great Car, Very Easy, Great Service”


written by poogies on 11/08/2016

Hi, we booked a Car through Portugal Auto Rentals for 2 weeks from 26/07/16 at Porto Airport to 09/08/16 returning the car to Faro Airport, initially we booked a petrol car through Europcar but changed it for a Renault Clio / Seat Ibiza / VW Polo Diesel Car through Sixt. On arrival at the airport we were taken on a few minute journey to Sixt. The lady at Six offered us extras like insurance, satnav and an upgrade to a bigger car, but I declined as we had our own excess insurance and Satnav. They gave us a 2016 Vauxhall Astra Tourer (which was too big as we were going to Porto, Lisbon, Albuferia and Vilamoura and there was only 2 of us) I changed the car to a brand new Diesel Renault Clio Tourer with 7km on the clock which was perfect as all our luggage was in the boot (2 Large and 2 Small cases). We will definately will use Portugal Auto Rentals again, as the price was great and there were no extra charges for Additional Driver, one way fees, no charges for going across to Spain, the Toll box was included and great email communication with PAR. This Renault came with a built in Tomtom which was not used as our 2012 Garmin was better. When dropping off the car with a full tank, the car was checked at Sixt at Faro airport and was all okay! Cost us 85 Euros to do 1549km excluding tolls and bridges toll. The Sixt Office at Faro short 5 minute walk to the terminal, Sixt is also next to other Car Hire Companies.

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