Terrible experience

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DoYouItaly - doyouitaly.com
★★★☆☆
3.2
60.0% of users recommend this

Johnston331's review of DoYouItaly - doyouitaly.com

“Terrible experience”

★☆☆☆☆

written by Johnston331 on 18/04/2023

I booked a car online with full insurance on do you Italy website, on the collection day, the car I booked, the cheapest one, wasn't available so the company Maggiore gave me a brand new one and said the insurance from Do You Italy is not valid for them and that I had to pay an additional 36 euros per day to have insurance on my car, they said that if I didn't and my car was damaged or lifted I should have paid 1000 euros or 2400 euros fee. What a sham. Now do you Italy won't cancel my booking or refund my money.

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