Rip off merchants hiding behind the insurance industry

If they encourage you to use their mobile repair service be aware they'll charge you £150 for sending someone out. They'll do this regardless of the value of the works you're having done even if you've provided photos showing work of a low value. They don't make you aware of the cost of their mobile repair service up front, and they hide their charges by only providing a total cost on their invoices and not a cost breakdown. In other words they are not transparent with their pricing and value for money for customers is clearly not at the heart of their business. If you're in the position where other parties are involved, ie an insurance company or leasing company, and you try to challenge them they'll fob you off by telling you it's the other party's fault Autorestore have charged you so much as if flexibility to do the right thing doesn't exist because your money has been spent at the instruction of a third party. Avoid like the plague unless you have money to burn.