Excellent service in Mallorca in May 2017

4.7 / 5
94% of users recommend this
  • Value For Money

newo's review of Drivalia Car Rental - www.drivalia.com


“Excellent service in Mallorca in May 2017”

Written on: 21/05/2017 by newo (1 review written)

We booked a car for a week on the ultimate package - this was done online and paid for everything at the time of booking. Upon arrival at Palma de Mallorca airport we made our way to the Drivalia pick up point (go up a floor just after baggage collection and over the road to a lane populated by car rental pick up vehicles) and were taken to the Drivalia office which was a short trip. The welcome, efficiency and friendliness of the staff were exceptional and we were given the keys to a very clean and tidy Kia in no time. As we had paid the ultimate package there was no issue nor thinking involved as to whether or not to pay any extra for insurance - it was just the case of showing your driving licence, passport and completing contact details. Very easy pick up procedure.

If the pick up was very easy, the drop off at the end of the holiday was a piece of cake. After remembering to top the fuel tank (there is a Repsol Duel station which is busy just off the main road towards Drivalia) the car was driven just outside the entrance where a member of staff promptly greeted us and took the keys.

Based on our experience early/mid May we definitely recommend Drivalia.

  • Value For Money

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Drivalia_Car_Rental's Response to newo's Review

Written on: 09/06/2017

Dear Customer,

Thanks for putting your trust in Drivalia and giving us a try! We are really pleased to hear that you enjoyed hiring from us and we thank you also for taking the time to write about your experience.

The Ultimate package really is by far the most popular package that we offer because it delivers completely transparent car hire where what you see is what you pay without any surprises and what we like to think of as the best service in town. People are starting to realise that booking a fair and honest package like Ultimate is much more sensible than booking a low cost package that usually ends up far more expensive!

We hope that you will choose Drivalia on your next visit to Spain and we look forward to seeing you again soon.

All the best
The Drivalia Team

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