Outstanding Service for our new Truss Exhibit Booth

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John-B.'s review of VersaTruss Plus versatrussplus.com


“Outstanding Service for our new Truss Exhibit Booth”

Written on: 14/09/2013 by John-B. (1 review written)

I started my own business marketing kid’s toys after being laid off 18 months ago. Over the course of my journey in my new career, I had gotten my online presence up and running and had my first kids toys lines set up. It was time to start promoting my business at trade shows.
I am type of person that investigates everything before I spend my money. After a very lengthy investigation I decided to purchase my truss exhibit booth from VersaTruss Plus.
My reasoning for this was that after reading the online reviews, studying the specs on the aluminum truss and a full price comparison that VersaTruss Plus was by far the best value for my dollar.
Moving forward, I went online and purchased a 10 x 20 aluminum truss trade show booth from VersaTruss Plus.
I placed my order on a Tuesday evening around 9:30pm, I received a call from VersaTruss Plus the next morning confirming my order and we discussed my needs and my expectations. I found it so refreshing to deal with a company that was interested in my needs and actually cared.
Later in the day, I received a second phone call confirming the shipment of my order and all of the tracking information. In both cases I also received an email also.
No here is the kicker, I got a third phone to confirm that I had received my truss exhibit and to make sure that everything arrived safely and was as expected.
I have never in my life had customer service like this before.
Not only did they take care of my needs, but they really made the whole experience pleasurable
The truss exhibit booth itself was exactly as advertised, it is extremely sturdy, and I can assemble it by myself in about 10 minutes. When you walk around and look at other truss booths, you can really see the difference in quality. The VersaTruss Plus aluminum truss product looks very finished. The welds are smooth and it really stands out compared to other truss exhibits.
I cannot express enough how satisfied I am with both the service and my truss booth itself. This company really goes the extra mile to make sure you get exactly what you need.
Thanks for a job well done and I fully recommend VersaTruss Plus to anyone who is in the need of exhibitor truss or a truss trade show booth kit.
here is the link to thier site, http://versatrussplus.com

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