worst service

Talk Talk Broadband www.talktalk.co.uk
★★★☆☆
2.9
54.0% of users recommend this
  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

Puthenpurackan's review of Talk Talk Broadband www.talktalk.co.uk

“worst service ”

★☆☆☆☆

written by Puthenpurackan on 28/04/2024

There was a connection issue with my home network, They advised that will send the engineer and the company will pay the service charge as its their responsibility to provide the continuity of service. But they charged me an amount of 75 pounds for the engineering charge. Besides i have been given an offer to upgrade the Fibre 65 with 27 pounds a month to my new home. But after purchasing this they send me an email saying 33 pounds a month and 18 months contract. But when i purchase it was 12 months contract. I beleive its the worst service i experienced. Moreover its hard to get connected to a member of staff in phone call. They prefer messages or chats which i consider pointless and worthless time consuming.

  • Customer Service

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